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About Us

Victoir Import Export is a shipping agency in Lebanon that develop highly innovative products from the logistics trends of the future

OUR VISION

To create solutions for ship-owners, our customers and employees whom we represent pursuing ethical values for a reliable, effective and high quality service understanding

  • Customer satisfaction
  • Always to do the best and be ready
  • Solution-oriented approach
  • To be at the right time and right place
  • Continuously improve ourselves

OUR MISSION

At VICTOIR IMPORT EXPORT – Shipping Agency in Lebanon we are a team of industry professionals offering unparalleled expertise in developing highly innovative products from the logistics trends of the future. Empowered by our commitment towards service quality, reliability and cost effective solutions adapted to meet the changing needs of our customers. Guided by our core values of Excellence, Integrity and Responsibility we promote synergy in the pursuit of sustainable growth and development. We continuously strive to expand our global service portfolio and at the same time maintain our high standards in customer service and dedication to our daily work and endeavor to become a global market leader in the maritime logistics, vessel agency industries and shipping agency in Lebanon by providing greater connectivity to global growth markets through our solid network of offices and strategic alliances.

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We will usually take care of all the regular routine task responsible for tanker vessels (Fuel Oil, Gasoline, Diesel…) quickly and efficiently. Since its inception, Victoir Import Export has gained the confidence of its Customers from the Skill level, Professionalism and Experience of its team.

Victoir Import Export – Shipping Agency in Lebanon gives her clients a unique experience of trust and partnership.

We assure our clients of the best service

24 hours
a day

As a port agent and a shipping agency in Lebanon we attend vessel's calling Lebanon ports offering a broad range of activities like:

  • Port clearance (Port disbursement account (D/A) checking, negotiation and validation)
  • Online access to live and archived Port D/A data, SOF and cargo details
  • Crew change
  • Customs clearance (centralized accounting/billing)
  • Customs brokerage (Controlling bank transfer and currency exchange rate charges)
  • Operational support from Hub Agency Centers
  • Documentation storage
  • Bunkering
  • Launch boat services
  • Communications assistance
  • In/outward clearing of ships
  • Looking after the needs of master and crew
  • Preparation and submission of all accurate documents

Our Values

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Safety, Health & Environment

We manage our operations in such a way that the safety and health of our people, our neighbors, our customers and our visitors are ensured. We believe our safety, health and environmental responsibilities extend beyond our work domain. We promote Pollution Control globaly and disposal of waste.

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Ethics and
Integrity

Victoir Import Export - Shipping Agency in Lebanon do care how results are achieved. Choosing the course of highest integrity is our resolve and we will establish and maintain the highest professional and personal standards.

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Quality & Continuous Improvement

We believe that quality and unyielding commitment to continuous improvement are essential to our ongoing success. To this end, we classify quality as understanding the customer’s expectations, agreeing on performance & value, and providing services that meet expectations all the time.

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Candid & Open Communications

Victoir Import Export - Shipping Agency in Lebanon value courteous, candid and open communications that enable each of us to do our jobs more effectively and contributes to the quality of our judgment and decision making.

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Innovative
Solutions

We continually strive to produce breakthrough ideas that result in improved solutions and services to customers. We encourage our team to challenge the status quo and pursue organizational environments in which ideas are generated, nurtured and developed.

Quality Policy

Victoir Import Export - Shipping Agency in Lebanon is committed to enhance customer satisfaction by exceeding customer requirements and expectations in providing quality services while complying with all applicable codes, standards and regulatory requirements.

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